Accessibility Statement
Last updated: October 2025
At Unlocked: Escape Rooms Hastings, we are committed to making our website and our escape room experiences accessible and enjoyable for everyone. We want all visitors — online and in person — to have a positive, inclusive experience.
1. Our Commitment
We aim to ensure that our website is accessible to as many people as possible, regardless of technology, ability, or situation.
We follow recognised accessibility standards such as the Web Content Accessibility Guidelines (WCAG) 2.1, striving to meet AA level compliance wherever possible.
2. Website Accessibility
Our website has been designed with accessibility in mind:
- Text is readable and adjustable using standard browser settings.
- Pages are structured clearly and consistently.
- Images include alternative text where appropriate.
- Links and buttons are clearly labelled for screen readers.
- Navigation can be used with a keyboard.
If you have difficulty accessing any part of our site, please let us know so we can make improvements.
3. Physical Accessibility
Our escape rooms are designed to be as inclusive as possible, but due to the nature of the experience and building layout, there may be some physical limitations.
Please contact us before booking so we can:
- Discuss accessibility requirements or mobility needs.
- Recommend the most suitable rooms.
- Make reasonable adjustments where possible.
We’re happy to provide detailed information about lighting, sound, and space for each room on request.
4. Feedback
We continually work to improve accessibility for all.
If you encounter any issues using our website or visiting our venue, please contact us so we can assist you:
📧 info@escaperoomshastings.co.uk
📍 Unlocked: Escape Rooms Hastings, United Kingdom
5. Ongoing Improvements
We regularly review our accessibility features and welcome feedback from players and visitors. Our goal is to ensure everyone can enjoy the challenge, excitement, and teamwork that make escape rooms such a great experience.